The easiest way to fault find a paper jam is to follow the on screen instructions on the printer's control panel.
To avoid damage, always remove misfed media carefully, without tearing it. Try to remove the paper in the direction that the paper would normally feed. Any piece of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed.
WARNING: The Fuser Assembly and surrounding area may become hot during operation. To avoid injury, be careful while working in this area.
CAUTION: Do not use warm water or cleaning solvents to remove Toner (Dry Ink) from your skin or clothing. This will set the Toner and make it difficult to remove. If any Toner gets on your skin or clothing, use a brush to remove the Toner, or wash it off with cold water and mild soap.
If you require further assistance email firstname.lastname@example.org