Why Choose IADT

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• Accessing Student Emails
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• ICT Support Services
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ICT Support Services

Contacting the ICT Service Desk

Students will only be able to able to contact the ICT Service Desk by email only.  Emailing requests to support@iadt.ie (see below for details).

Emailing the ICT Service Desk

• An email can be sent to the ICT Service Desk by emailing to the following address: support@iadt.ie
• The email must have a valid subject in order for it to be accepted by the ICT Service Desk mail server.
• When a user successfully submits an email to the Service Desk they will get a reply email to say that their request is being dealt with.
• If they open a new call the server will return an email with the call number.

N.B. When contacting the helpdesk please provide the following information:

• Your Name - Student ID Number
• Location of the problem (e.g. Computer/Room Number)
• Accurate and detailed (as possible) description of the problem
• Where you may be contacted (if applicable) such as mobile number/email address
• If you have a problem emailing ask another student or school secretary to email for you